Medical Chat Transcripts

PLASTIC SURGEON

http://xxxxxbreastenlargement.com/benlargement.htm

Kelly] Good morning!
[Kelly] My name is Kelly, and I'm here "live" to assist you.
[Kelly] How may I help you?
[Visitor] i wanted to get breast enlargement, but i was wondering about the financing options
[Kelly] I would be happy to have our office give you a call today and they can go over the options and answer all of your questions.
[Kelly] May I arrange a phone call for you with our Doctor's office?
[Visitor] sure thanks
[Kelly] Would you be so kind to give me your full name, phone number and email address?
[Visitor] Michelle Robinson, 773-310-xxxx, futurenursxxxx@yahoo.com
[Kelly] Michelle is 773-310-xxxx your home number?
Visitor] that is my cell phone, i'm not at home right now.
[Kelly] That is just fine. I will have them contact you shortly.
[Kelly] Thank you and have a great day.
Visitor] thank you Kelly
[Visitor] thanks
[Kelly] Your welcome
[Kelly] Good bye

GASTRIC BYPASS

http://xxxxxxxxweightlossxxxx.com

[Rebecca] Good Afternoon!
[Rebecca] My name is Rebecca, and I'm here "live" to assist you.
[Rebecca] How may I help you today?
[Melissa] I am heavy and have been saving for surgery to fix my problem.
[Rebecca] Okay, have you spoken to Dr. xxxxx already?
[Melissa] No, but I have read several doctors websites and probably am ready to see somebody
[Melissa] I'm very scared but am at a place where my health is getting worse
[Rebecca] So, would you like to make an appointment to speak to Dr. xxxx and see what he suggests?
[Melissa] Yes
[Rebecca] I can have the office contact you and they can set it up.
[Melissa] ok
[Rebecca] Can I have your last name and phone number Melissa?
[Melissa] How long have you worked for the doctor
[Rebecca] For over 3 years now
[Melissa] is he a good doctor
[Rebecca] He’s a wonderful man Melissa. Don’t worry, you’ll see when you meet with him.
[Melissa] ok thank you
[Melissa] my last name is Xxxxxx and my cell phone number is 615-xxx-xxxx
[Rebecca] Thank you Melissa. I will have one of the nurses contact you and set this up for you.
[Melissa] thank you
[Rebecca] Have a good day!
[Melissa] bye

PLASTIC SURGEON

http://www.bodyxxxxx.com/lip.html

Kelly] Good morning!
[Visitor] Hi
[Kelly] My name is Kelly, and I'm here "live" to assist you.
[Kelly] How may I help you?
[Visitor] I am interested in permanent lip enlargement surgery
[Kelly] Okay, I would be happy to have our office contact you today and
answer all of your questions on the procedure.
[Kelly] May I arrange a phone call for you with our Doctor's office?
[Visitor] well, i am at work all day. does the doctor do lip surgery
(similiar to vy plasty). I am NOT interested in fillers or injectables only
permanent surgery
[Kelly] I am not sure which procedure he uses but the office could answer this.
[Visitor] is there any way the office can email me or i can email the
office? otherwise i would be available to talk about this after 5
[Kelly] Sure, Would you be so kind to give me your full name, phone number and email address?
[Visitor] Kirsten xxxx 312-xxx-xxxx (after 5). email: myxxxxx@yahoo.com
[Kelly] Is 312-xxx-xxxx correct.
Visitor] yes after 5
[Kelly] Great, they will contact either email or will call after 5 today.
[Kelly] Thank you and have a great day
Visitor] thanks you too
[Kelly] You're welcome
[Kelly] Good bye

ONCOLOGIST

http://xxxxxxxxoncologyassociates.com

1:30:43 PM [Connie] How may I help you?
1:30:43 PM [Visitor] Is this chat completely live, or is this automated?
1:31:03 PM [Connie] I am a real person
1:31:12 PM [Connie] What can I help you with today?
1:31:35 PM [Visitor] I have been diagnosed with testicular cancer but I am not happy with how the dr is treating me and rushing me in to surgery without a second opinion.
1:31:56 PM [Connie] Would you like to see Dr Xxxxx for a second opinion?
1:32:01 PM [Connie] May I ask your name please?
1:32:43 PM [Visitor] My name is Bruce and I do need to get a second opinion right away.
1:32:57 PM [Connie] Let’s see if we can get you in to see the Dr, Bruce.
1:33:07 PM [Visitor] Um, one sec. ok please
1:34:09 PM [Visitor] When can he call me?
1:34:26 PM [Connie] I can have one of the nurses in the office give you a call today if you’re available.
1:34:37 PM [Visitor] Perfect
1:34:45 PM [Connie] Can you give me your last name and phone number?
1:34:50 PM [Visitor] Bruce xxxxxxxxx
1:35:00 PM [Visitor] 213/xxxxxxxx
1:35:06 PM [Connie] I will have someone contact you as soon as they get a break
1:35:17 PM [Visitor] Thank you Connie
1:35:31 PM [Connie] What is the best time for the office to call you?
1:35:54 PM [Visitor] Anytime today
1:36:12 PM [Connie] Okay, they will be contacting you shortly Bruce. You take care and good luck!

PLASTIC SURGEON

[Kelly] Good morning!
[Kelly] My name is Kelly, and I'm here "live" to assist you.
[Kelly] How may I help you?
[Visitor] Yes kelly I dont see buttock augmentation on the 3-d
[Visitor] I want to know if the doctor does this particular procedure
[Kelly] Our office would be happy to answer this for you. I would be happy to have them give you a call today and answer all questions you may have on it.
[Kelly] May I arrange a phone call for you with our Doctor's office?
[Visitor] yes please my cell is 309-xxx-xxxx
[Kelly] May I get your full name please?
[Visitor] Susan xxxxxxxx
[Kelly] And I would like to confirm the number 309-xxx-xxxx?
[Visitor] yes Kelly that is correct
[Kelly] Great, I will have the office contact you today Susan.
[Kelly] Thank you and have a good day
[Visitor] you too Kelly
[Kelly] Thank you
[Kelly] Good bye
[Visitor] good bye

PLASTIC SURGEON

http://www.xxxxxtummytuck.com/

[Kelly] Good afternoon!
[Kat]
[Kelly] My name is Kelly, and I'm here "live" to assist you.
[Kat] hello
[Kelly] How may I help you?
[Kat] wondering about tummy tucks.
[Kat] What the prices range and how long you will be out of work for?
[Kelly] Okay, I would be happy to have our office give you a call and our
experienced staff can answer all of your questions in detail?
[Kelly] May I arrange a phone call for you with our Doctor's office?
[Kat] thank you 309-xxx-xxxx after 3:30
[Kelly] Kat may I get your last name also?
[Kat] xxxxxxx
[Kelly] And is 309-xxx-xxxx your cell number?
[Kat] yes
Kelly] Great, I will have the office contact you
[Kat] thank you
[Kelly] Thank you and have a great day.
Kat] you to
[Kelly] Good bye